General Conditions of the online store www.juilletbody.com

We invite you to familiarize yourself with this public offer, which describes the procedure for placing orders, as well as the conditions for purchasing Goods in the online store www.juilletbody.com

The Seller reserves the right to unilaterally change the terms of this public offer (hereinafter referred to as the offer), in connection with which the Buyer undertakes to independently control the presence of changes in this offer posted on the Site.

Terms and Definitions

In this offer, unless the context otherwise requires, the following terms have the following meanings and are an integral part of it:

“Seller” – IE Yablonovskaya A.E. BIN: 930716400022, legal address: Republic of Kazakhstan, Almaty city, Al- Farabi Ave. , 17, VP 1-5-4B.

“Buyer” – an individual placing Orders on the website www.juilletbody.com , or a person indicated as the recipient of the Goods, using the Goods solely for personal, family, household and other needs not related to business activities, who has accepted (accepted) this offer on the conditions below.

“Site” – www.juilletbody.com .

“Online store” – an online store located on the Site – www.juilletbody.com , owned by the Seller, where the goods offered by the Seller to its Buyers for placing Orders are presented, as well as the terms of payment and delivery of these Orders to Buyers.

“Goods” – an object of the material world, not withdrawn from civil circulation and presented for sale on the Website www.juilletbody.com

“Order” – a duly executed request of the Buyer in the Online Store for the purchase and delivery of the Goods selected by the Buyer in the Online Store, independently placed by the Buyer on the Site and / or executed by phone.

“Delivery Service” – a third party that provides, under an agreement with the Seller, services for the delivery of the Goods ordered by the Buyer. Information about the organization providing delivery services and delivery conditions are published on the Website.

1. General conditions

1.1. The terms of sale of the Goods, information about the Goods presented on the Site, as well as the terms of delivery of the Goods, are a public offer in accordance with Article 447 of the Civil Code of the Republic of Kazakhstan (hereinafter referred to as the Civil Code of the Republic of Kazakhstan), and if the conditions set forth below are accepted, the Buyer pays for the Goods. In accordance with Article 396 of the Civil Code of the Republic of Kazakhstan, payment for the Goods by the Buyer is an acceptance of the offer, which is considered equivalent to the conclusion of a sales contract on the terms set forth in this offer.

1.2. The buyer undertakes to carefully read the text of this offer. If the Buyer does not agree with its terms or with any clause of the terms, the Seller offers the Buyer to refuse to accept the offer and purchase the Goods from the Seller.

1.3. When ordering Goods through the online store, the Buyer unconditionally accepts the terms of this offer, as well as the conditions specified on the Site, by putting a mark in the box “I have read the terms of the Agreement in full, I understand all the terms of the Agreement, I agree with all the terms of the Agreement” when placing an order .

1.4. The Seller and the Buyer guarantee that they have the necessary legal and legal capacity, as well as all the rights and powers necessary and sufficient for the conclusion and execution of the contract for the retail sale of the Goods. By agreeing to the terms of the Offer, the Buyer confirms that he is a capable citizen who has reached the age of 18.

1.5. Relations between the Buyer and the Seller are governed by the provisions of the Civil Code of the Republic of Kazakhstan, the Law of the Republic of Kazakhstan dated 04.05.2010 No. 274- IV “On Protection of Consumer Rights”, as well as other regulatory legal acts.

2. Procedure for placing an Order

2.1. To place an Order, the Buyer should go through the registration procedure on the Site with the obligatory confirmation of familiarization with the terms of this offer. The Buyer is responsible for the content and accuracy of the information provided during registration and placing the Order, and its cleanliness from claims of third parties.

2.2. When placing an Order, the Buyer indicates the following information: the Buyer or the Recipient of the Order; delivery address; contact email ; contact number; selects the shipping method and payment method. The online store does not edit information about the Buyer.

2.3. The Seller is not responsible for the consequences if the Buyer discloses to third parties the login and password specified during registration on the Site.

2.4. The Buyer’s order can be placed in various ways: transferred by phone or by self-registration on the Site.

2.5. The period in which the Seller undertakes to fulfill the Order and deliver the Goods is from one business day and depends on the availability of the ordered items of the Goods in the Seller’s warehouse and the time required to process the Order. In exceptional cases, the term for the execution of the Order may be agreed with the Buyer individually, depending on the characteristics and quantity of the ordered Goods.

2.6. In the absence of the Goods in the warehouse of the Seller, the Seller is obliged to inform the Buyer about this in any way convenient for the Seller ( email , by phone orally, SMS , etc.).

In this case, the Buyer has the right to replace the missing Product with a similar Product or refuse the Product and cancel the Order.

2.7. The Buyer has the right to completely or partially refuse to purchase the Goods at any time before paying for the Goods, informing the Seller through a special feedback function on the Seller’s Website, as well as via e-mail, by sending a letter from the e-mail address specified by the Buyer to the address received by the Buyer in the electronic order confirmation notice.

2.8. The Seller has the right to refuse to place an Order and conclude an agreement without giving reasons.

2.9. The Buyer is obliged to fully accept the ordered Goods transferred to him by the Seller, except for the cases when, in accordance with the rules of these Conditions, he has the right to demand a replacement of the goods or refuse to fulfill his obligations to fulfill the contract.

3. Product Information

3.1. Goods presented on the Seller’s Website through graphic (photographic) images, which are the property of the Seller.

3.2. Each graphic image – a sample is accompanied by textual information: name, size range (if necessary), price and description of the product.

3.3. All information materials presented on the Site are for reference only and cannot fully convey reliable information about the properties and characteristics of the Goods, including colors, sizes and shapes. The color of the Goods may differ from the real one, and depends on the characteristics of the color reproduction of the photographic equipment and the computer (other device) of the Buyer. If the Buyer has any questions regarding the properties and characteristics of the Goods, before placing the Order, the Buyer should contact the Seller.

3.4. All Goods are sold by the Seller unassembled in their original packaging, complete with assembly instructions, indicating information about the product, manufacturer and other information, in accordance with the legislation of the Republic of Kazakhstan. After receiving the Goods, the Buyer must assemble it independently according to the attached instructions, or with the involvement at his own expense of third parties with the necessary qualifications for assembling this type of Goods.

3.5. The Buyer is notified by the Seller that the goods indicated in the invoice as separate items are in any case not a set.

4. Price and payment procedure

4.1. The price of the Goods on the Site is indicated in tenge, for convenience, prices are published in other currencies at the corresponding current rate. Payment is accepted only in tenge.

4.2. The price of the Goods can be changed by the Seller unilaterally, while the price of the goods ordered and paid by the Buyer is not subject to change.

4.3. The price of the Goods in the online store is valid only for orders placed through the online store and may differ from the price in retail outlets.

4.4. The Seller has the right to establish discounts for the Goods and establish a bonus program. Types of discounts, bonuses, the procedure and terms of accrual are indicated on the Site and can be changed by the Seller unilaterally. The seller may limit the terms of discounts.

4.5. The Buyer chooses independently any method of payment for the Goods. Available payment methods are indicated on the Site in the “Payment” section.

4.6. In case of a non-cash form of payment, the Buyer’s obligation to pay the price of the Goods is considered fulfilled from the moment the relevant funds in the amount of 100% (one hundred percent) of the advance payment are credited to the Seller’s settlement account.

4.7. The total cost of the Order consists directly of the cost of the product itself, the cost of delivery and the cost of lifting to the floor. In some cases, the cost of the Order includes the cost of assembly.

5. Delivery of the Goods

5.1. When placing an Order, the Buyer chooses a convenient delivery method. The methods of delivery of goods are indicated on the Site in the section “Delivery Information”

5.2. Delivery of goods ordered and paid for by the Buyer is carried out by the Seller or the Delivery Service, or by pickup from the Seller’s warehouse.

5.3. The cost of delivery depends on the weight, dimensions of the Goods, as well as the region and method of delivery, unless otherwise indicated on the website.

5.4. Delivery of the Goods to the Buyer is carried out at the address and within the time agreed by the Buyer and the Seller when placing the Order.

5.5. Upon delivery, the Order is handed over to the Buyer or the person indicated as the Recipient of the Order. If it is impossible to receive an Order placed for cash by the above persons, the Order is handed over to a person who is ready to provide information about the order (consignment number and / or full name of the Recipient), as well as pay the cost of the Order in full to the person delivering the Order.

5.5.1. If the Buyer is a legal entity, the representative receiving the Goods must have a power of attorney to receive goods and materials drawn up in accordance with the legislation of the Republic of Kazakhstan and the original identity card.

5.6. By accepting (accepting) this offer, the Buyer confirms his consent and authorizes the Seller to transfer the Buyer’s phone number to an employee of the Seller or the Delivery Service for making calls or sending messages for the purpose of delivering the Goods.

5.7. When transferring the Goods to the Buyer, the representative of the Seller or the Delivery Service has the right to demand an identity document of the Buyer in order to counter illegal acts.

5.8. The failure of the Buyer to appear or the failure to perform other necessary actions to accept the Goods may be considered by the Seller as the Buyer’s refusal to fulfill the contract and is the basis for the cancellation of the Order by the Seller. If the unreceived Order was prepaid, the funds are returned to the Buyer. In this case, the Buyer is obliged to pay or reimburse the Seller for the cost of delivery. The seller has the right to withhold the cost of delivery from the prepayment amount.

5.9. In case of non-delivery of the Order due to the fault of the Seller or the Delivery Service, the Seller shall reimburse the Buyer for the cost of the paid Goods and delivery after receiving confirmation of the loss of the Order from the Delivery Service.

5.10. The Seller undertakes to make every possible effort to deliver the Goods ordered by the Buyer within the time specified on the website. However, the Seller does not assume responsibility for delays that occur through no fault of the Seller.

5.11. In the event of a change in the delivery time, the Seller undertakes to immediately inform the Buyer, by telephone or electronic communication, about the change in delivery conditions in order to obtain consent to the new conditions for the execution of the Order in whole or in part.

5.12. The ownership of the Goods and the risk of accidental loss shall pass to the Buyer at the moment of transfer of the Goods to the Buyer, which is confirmed by the signature of the recipient of the Goods in the documents confirming the delivery of the Order.

6. Return of goods

6.1. When transferring the Goods, the Buyer is obliged to check the Goods for the following parameters: appearance and integrity of the package, quantity, completeness, assortment, correspondence of the articles of the transferred Goods and the article in the invoice, dimension, color, material. The difference between the elements of design or design from those declared in the description on the Site is not a sign of non-quality or non-functionality of the Goods.

6.2. In case of violations specified in clause 6.1. parameters of the Order for any of the articles, the Buyer has the right to refuse to purchase and pay for the Goods of this article. In case of partial refusal of the Goods, the Buyer is obliged to pay the full cost of delivery . In the event of a complete rejection of the Goods delivered with violations (clause 8.1.), the Buyer is released from paying the cost of delivery.

6.3. The Buyer has the right to exchange or return the Goods of good quality at any time before its transfer, and after the transfer of the Goods – within 14 (fourteen) calendar days from the date of acceptance of the Goods by the Buyer.

6.4. Exchange or return of Goods of good quality is possible subject to the following conditions:

– the presentation is preserved (the original packaging, factory labels, seals are not broken);

– the consumer properties of the Goods are preserved;

– the product has no traces of operation;

– the goods must be without scratches and other traces of mechanical damage;

– availability of documents for the Goods confirming the purchase of the returned Goods (sales receipt);

– The product is in the package and is fully completed.

6.5. The return of the Goods of good quality, subject to the terms of this offer, is carried out by the forces and at the expense of the Buyer to the Seller’s warehouse at the address: Republic of Kazakhstan, Almaty city, Al- Farabi Ave. , 17, VP 1-5-4B.

6.6. When exchanging or returning Goods of good quality in accordance with paragraphs . 6.3., 6.4. The Buyer is refunded the cost of the Goods, except for the cost of shipping the Goods to the Buyer. The Buyer’s expenses for returning the Goods of proper quality to the Seller are not reimbursed by the Seller.

6.7. The term for the return of funds is 10 (ten) banking days from the date of transfer of the returned Goods to the Seller and the execution of a written application by the Buyer. If the returned Goods were paid for by a bank card, the Seller shall also refund the funds to a bank card.

6.8. The Buyer has the right, within 14 (fourteen) calendar days, to demand a complete or partial replacement of the Goods or return, or elimination of defects in the Goods of inadequate quality.

6.9. Return, exchange of goods of inadequate quality is made after a mandatory examination, on the basis of a written request from the Buyer. If there are no defects or it is discovered that the defects in the quality of the Goods arose not through the fault of the Seller, the costs of the examination are borne by the Buyer and the Buyer is obliged to reimburse the Seller’s expenses for the examination.

6.10. If the quality check of the Goods does not reveal the presence of hidden manufacturing defects, in this case, the money for the Goods will not be returned to the Buyer, and the Goods will be returned to the Buyer at his expense. If within 45 (forty-five) days after notifying the Buyer of the results of the quality check of the Goods, which rejected his requirements, the Buyer does not require the return of the goods to him at his expense, the Goods shall be considered unclaimed by the Buyer and retained by the Seller. In this case, the Seller is not responsible for the safety and quality of the Goods.

6.11. The warranty period for the Goods is 12 (twelve) months, unless otherwise specified by the manufacturer. When replacing the Goods , the warranty period is not extended. The warranty does not apply to the Goods, the operation of which is carried out for other purposes or in violation of the rules and regulations for the operation established for this type of goods, as well as those determined by this agreement.

7. Responsibility of the Parties

7.1. For non-fulfillment or improper fulfillment of obligations under this agreement, the Parties shall be liable in accordance with the current legislation of the Republic of Kazakhstan.

7.2. The Seller is not responsible for the impossibility of servicing the Buyer for any reasons beyond his control, including disruption of communication lines, equipment malfunction, failure to fulfill the obligations of providers of certain services, etc.

7.3 The Seller is not liable for damage caused to the Buyer due to improper use of the Goods ordered on the Site.

7.4. The Seller is not responsible for the delivery of the Order if the Buyer has indicated the wrong delivery address.

7.5. The Seller is not responsible if the Buyer’s expectations about the consumer properties of the Goods were not justified.

7.6. The Seller is not responsible for partial or complete failure to fulfill obligations to deliver the Goods if they are the result of force majeure circumstances (force majeure), including: actions of public authorities, fire, flood, earthquake, other acts of God, lack of electricity and / or failures computer network operation, strikes, civil unrest, riots, any other circumstances, not limited to the above, that may affect the Seller’s performance of the Offer agreement.

7.7. When placing an Order, the Buyer is responsible for the accuracy of the information specified by him when registering in the Online Store , and also confirms that he has read and agrees with the terms of this offer.

7.8. The Seller is not responsible for the Buyer ‘s losses resulting from:

– incorrect filling of the Order, including incorrect indication of personal information;

– illegal actions of third parties.

8. Privacy, personal data

8.1. The information provided by the Buyer is confidential. By providing his personal data (full name, email address, phone number, delivery address, etc.), by registering on the site, when filling out an application, when making a payment, the buyer gives his consent to the processing, storage and use of his personal data for the purposes of promotion of goods by the Seller, as well as for other purposes that do not contradict the legislation of the Republic of Kazakhstan.

8.2. The Buyer consents to the distribution of informational messages of an advertising nature to the telephone numbers and e-mail addresses specified in the order. If the Buyer does not want his personal data to be processed by the Seller, he undertakes to notify the Seller in writing through the feedback form posted on the Seller’s Website. In this case, the Buyer is deprived of the opportunity to use the services of the online store and place Orders.

8.3. The Seller uses the information: to register the Buyer on the Site; to fulfill its obligations to the Buyer; to process an order; to evaluate and analyze the operation of the Site; to analyze the history of purchases with subsequent segmentation of individual offers; to send an advertising and informational message to the Buyer.

8.4. The Seller undertakes not to disclose the information received from the Buyer. It is not considered a violation of the provision by the Seller of information to third parties cooperating with the Seller in order to fulfill obligations to the Buyer. It is not considered a violation of obligations to disclose information in cases established by the legislation of the Republic of Kazakhstan.

8.5. The Seller has the right to record telephone conversations with the Buyer, within the limits of the legislation of the Republic of Kazakhstan.

8.6. The Seller has the right to use ” cookies ” technology. ” Cookies ” do not contain confidential information and are not transferred to third parties.

8.7. The Seller receives information about the ip -address of the Site visitor. This information is not used to identify the visitor.

8.8. The Seller is not responsible for the information provided by the Buyer on the Site in a public form.

8.9 The Seller is not responsible for losses that the Buyer may incur as a result of the fact that his login and password became known to a third party through no fault of the Seller.

8.10. When paying for the Goods using bank cards, information about the card and its holder is transmitted in a secure form to the bank’s authorization server and is not provided to the Seller or third parties. At the same time, no confidential information, except for the notice of payment, is transferred to the online store to the Seller.

9. Rights and obligations of the parties

9.1. The seller undertakes:

9.1.1. Do not disclose any private information of the Buyer and do not provide access to this information to third parties, except as provided by this offer, the agreement and the current legislation of the Republic of Kazakhstan.

9.1.2. Provide the Buyer with the opportunity to receive free telephone consultations by phone numbers listed on the store’s website. The scope of consultations is limited to specific issues related to the execution of the Order.

9.1.3. In the absence of the paid Goods in the Seller’s warehouse, return the Buyer’s funds on the terms specified in this offer.

9.2. The seller has the right:

9.2.1. Change this Agreement, prices for the Goods and tariffs for related services, methods and terms of payment and delivery of the Goods unilaterally. All changes come into force immediately after their publication and are considered brought to the attention of the Buyer from the moment of such publication.

9.2.2. The Seller reserves the right to expand and reduce the product offer on the site, regulate access to the purchase of any goods, and also suspend or stop the sale of any goods at its sole discretion.

9.2.3. Record telephone conversations with the Buyer in accordance with the legislation of the Republic of Kazakhstan.

9.2.4. Without agreement with the Buyer, transfer his rights and obligations to fulfill the contract to third parties.

9.2.5. Before delivery of the goods ordered by the Buyer, the Seller has the right to demand from the Buyer 100% prepayment of the ordered goods. The Seller has the right to refuse the Buyer to transfer the goods in the absence of such payment.

9.2.6. When transferring the Goods to the Buyer, require the presentation of an identity document or a power of attorney for the right to receive the Goods from a legal entity. In case of refusal to present these documents, the Seller has the right to refuse to transfer the Goods to the Buyer without applying any penalties to the Seller.

9.3. The buyer undertakes:

9.3.1 Before the conclusion of the Agreement, familiarize yourself with the content and terms of this offer, the terms of payment and delivery on the Site.

9.3.2. Provide reliable information about yourself (full name, contact numbers, e-mail address, etc. ) and details for the delivery of the Goods.

9.3.3. Accept and pay for the Goods within the terms specified in this Agreement.

9.3.4. Fill in completely and truthfully the fields when placing an Order.

9.3.5. If you choose the delivery method – “self-delivery”, pick up the goods from the Seller ‘s warehouse within 3 (three) working days from the date of purchase. After the specified period, the Seller has the right to remove the goods from the reserve and return the money to the Buyer.

9.3.6. Pay the Seller the cost of delivery in case of an unreasonable refusal to accept the goods.

9.4. The buyer has the right:

9.4.1. Require the Seller to deliver 100% of the prepaid Goods on time.

9.4.2. Require the Seller to supply Goods of proper quality.

10. Other terms

10.1. The online store and the services provided may be temporarily unavailable, partially or completely, due to preventive or other work, as well as for any other technical reasons. The technical service of the Seller has the right to periodically carry out the necessary preventive or other work with or without prior notice to the Buyers.

10.2. All disputes related to non-performance, or improper performance of their obligations under the contract, the parties will try to resolve during negotiations. The pre-trial procedure is obligatory for the Parties.

10.3. If no agreement is reached during negotiations, disputes will be resolved in court in accordance with the current legislation of the Republic of Kazakhstan at the location of the Seller’s legal address.

10.4. Recognition by the court of the invalidity of any provision of this offer (contract of sale) does not entail the invalidity of the remaining provisions.

10.5. All e – mail , WhatsApp – SMS mailings are not a public offer.

10.6. The relationship comes into force from the moment of payment for the Order and ends with the full fulfillment of their obligations by the Parties .

11. Details of the Seller

IE Yablonovskaya A.E.

Address: Republic of Kazakhstan, Almaty city,

Al- Farabi Ave. , 17, VP 1-5-4B

tel : + 77755555513

email: info@juilletbody.com

IBAN KZ 91998 CTB 0000914366

First Heartland Jusan Bank JSC

BIC: TSESKZKA